contact

For all enquiries please contact - info@hattiebuzzard.com

 

 

sustainability

I work to a low waste production model when making my earrings - any waste clay is always re used within marbling in my collections. I make in very small batches or make to order to ensure I am never left with surplus stock.

All earrings are packaged in a recyclable branded gift box, tissue paper is acid free and 100% recyclable and all note cards are recycled card and 100% recyclable.

shipping

*FREE standard UK delivery when you spend £60 or more

 

*FREE International delivery when you spend £100 or more

 

**please note due to the coronavirus pandemic deliveries are taking longer than usual. 

UK Royal Mail First Class Signed For - £4.60 (2-3 business days)

UK Royal Mail Next Day Tracked and Signed For - £7.50 (1-2 business days)

International Tracked - £11.00 (please allow 5-10 business days) (current delivery times are approx 10 days for Europe, and  2-4 weeks everywhere else) EU countries may face some custom charges & your country's VAT rate on parcels upon delivery, I am unable to confirm if or exactly how much this would be - if you have any questions regarding this please contact me on info@hattiebuzzard.com

*please note all delivery times are from dispatch of item. If you need your order urgently or for a specific date please get in touch and I will do my best to help you! 

combined shipping

 

If you place more than one order within a 24 hour period I am more than happy to combine your shipping costs.

 

Please email info@hattiebuzzard.com to arrange

returns

For hygiene reasons I am unable to accept returns on all earrings

Returns or exchanges will only be accepted on an item that is faulty, please contact me on info@hattiebuzzard.com to arrange

production lead times

Made to Order / Pre Order - please allow 7-10 business days production lead time prior to shipment.

 

Ready Made - please allow 3-4 business days to process your order prior to shipment

*Please note as each pair of earrings is handmade, the pattern in the clay will be unique to each pair and can differ slightly from the images you see on the website. This means each pair is one of a kind and unique to you!

earring backs

All  ready made earrings are made as standard with titanium earring posts. Titanium is the most hypoallergenic metal and is suitable for the most sensitive of ears including those with gold and silver allergies

I also offer clip on backs at request, although not all styles are compatible. So please get in touch to discuss this option.

earring weights

Earrings are made from polymer clay, this means that they are super lightweight to wear - even the oversized styles! The heaviest earring comes in at around 8-9g. With most coming in between 4-6g. 

For individual earring weights please check earring descriptions.

jewellery care

Please handle your earrings with care and please avoid wearing your earrings in water, to sleep in or during exercise

Polymer clay is naturally flexible but please avoid bending your jewellery to maintain its shape and strength.

It's best to store your jewellery in the gift box provided, in an air tight container or cotton pouch. Keep in a cool area & avoid extreme heat.