contact

For all enquiries please contact - info@hattiebuzzard.com

 

 

sustainability

I work to a low waste production model when making my earrings - any waste clay is always re used and made into one of a kind styles that form my 'Repurpose' collections. I make in very small batches or make to order to ensure I am never left with surplus stock.

All earrings are packaged in a recyclable branded gift box, tissue paper is acid free and 100% recyclable and all note cards are recycled card and 100% recyclable.

shipping

 

*FREE standard UK and international delivery when you spend £70 or more

 

**please note due to the coronavirus pandemic deliveries may take longer than usual. 

UK Royal Mail First Class Signed For - £4.00 (2-3 business days)

UK Royal Mail Next Day Tracked and Signed For - £6.50 (1-2 business days)

International Tracked and Signed For - £10.00 (please allow 5 business days)

*please note all delivery times are from dispatch of item. If you need your order urgently or for a specific date please get in touch and I will do my best to help you! 

returns

For hygiene reasons I am unable to accept returns on all earrings

Returns or exchanges will only be accepted on an item that is faulty, please contact me on info@hattiebuzzard.com to arrange

production lead times

Made to Order - please allow 7-10 business days production lead time prior to shipmentAll earrings are handmade to order, therefore please allow 7-10 days for production lead time prior to shipment.

 

Ready Made - please allow 2-3 business days to process your order prior to shipment

*Please note as each pair of earrings is handmade, the pattern in the clay will be unique to each pair and can differ slightly from the images you see on the website. This means each pair is one of a kind and unique to you!

earring backs

All  ready made earrings are made as standard with hypoallergenic surgical steel earrings backs

If you purchase a made to order style you have the option to choose surgical steel or solid sterling silver backs 

If there is a style from my ready made collections that you would like with sterling silver, please get in touch for a custom request

I also offer clip on backs at request, although not all styles are compatible. So please get in touch to discuss this option.

earring weights

Earrings are made from polymer clay, this means that they are super lightweight to wear - even the oversized styles! The heaviest earring comes in at around 8-9g. With most coming in between 4-6g.

jewellery care

Please handle your earrings with care and please avoid wearing your earrings in water, to sleep in or during exercise

Polymer clay is naturally flexible but please avoid bending your jewellery to maintain its shape and strength.

If you have ordered sterling silver earring backs please note that silver is naturally more flexible than other metals. If your earring backs ever bend slightly, the metal is malleable and can be straightened carefully by hand.

When not being worn please store your earrings in a box/cotton bag and keep in a dry environment. 

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