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contact

For all enquiries please contact - info@hattiebuzzard.com

 

 

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shipping

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​​Please allow 3-4 business days for order processing prior to shipment.

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(For pre-orders please allow up to 10 business days)

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*FREE UK Tracked 24 delivery when you spend £60 or more

 

*FREE Tracked International / USA delivery when you spend £100 or more

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Tracked 24 :  £3.65 (1-3 business days) FREE over £60​

*please order by 18th December for best chance of Xmas delivery

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International Tracked (excl USA) :  £11.00 (please allow approx 14 days & allow for customs processing) FREE over £100

*please order by 1st December for best chance of Xmas delivery

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USA Tracked : £15.00 (please allow 14 days for shipment & customs processing) FREE over £100

*please order by 1st December for best chance of Xmas delivery

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*please note all delivery times are from dispatch of item. If you need your order urgently or for a specific date please get in touch and I will do my best to help you! 

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USA SHIPPING :

Please note that the price you pay at checkout includes all customs & duty fees. I have slightly increased shipping costs to cover some of the customs costs & I am absorbing the remainder. This means that you WILL NOT have any additional fees to pay once your order arrives in the USA

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EU SHIPPING :

Please note that as of 2nd December 2024 EU & NI shipping has been suspended, this is due to the new GPSR legislation that means many small businesses can no longer ship to the EU without engaging a very costly process. I hope that in time this will change & I will be able to re open EU & NI shipping. I apologise to all of my wonderful EU customers & thank you so much for your incredible support over the years.

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combined shipping

 

If you place more than one order within a 24 hour period I am more than happy to combine your shipping costs.

 

Please email info@hattiebuzzard.com to arrange

returns

For hygiene reasons I am unable to accept returns on all pieces

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Returns or exchanges will only be accepted on an item that is faulty, please contact me on info@hattiebuzzard.com to arrange

despatch lead times

Made to Order / Pre Order - please allow 7-10 business days production lead time prior to shipment.

 

Ready Made - please allow 3-4 business days to process your order prior to shipment​

materials

All earrings are made as standard with titanium earring posts. Titanium is the most hypoallergenic metal and is suitable for the most sensitive of ears including those with gold and silver allergies​

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Some earrings come on ball studs - for this option you can choose between gold filled or solid 925 sterling silver

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I use polymer clay to make the colourful tops of the earrings - this is a super lightweight material which makes it ideal for earrings.

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The majority of the beads I use are vintage & repurposed - I source them secondhand through antique markets, charity shops, online & even use many beads sourced from my Mum's decades old bead collection (she used to be a jewellery designer too!)

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The beads are a combination of lucite (a resin plastic), glass, wood, gemstones & freshwater pearls

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All of the hardware used within the jewellery is gold filled, (unless you have an option to choose solid 925 sterling silver)

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earring weights

Earrings are made from polymer clay, this means that they are super lightweight to wear - even the oversized styles! The heaviest earring comes in at around 8-9g. With most coming in between 4-6g. 

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Most of the beads I use are vintage lucite which is a resin plastic & therefore very lightweight. I also use some glass beads too.

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For individual earring weights please check earring descriptions.

jewellery care

Please handle your jewellery with care and please avoid wearing your jewellery in water, to sleep in or during exercise​

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It's best to store your jewellery in the cotton pouch provided or in an air tight container. Keep in a cool area & avoid extreme heat or contact with moisture, perfumes or body lotions.

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sustainability

Most of the beads I use are vintage or repurposed - sourced second hand at antiques markets, charity shops & online. I love that this makes each piece even more special & often one or two of a kind!

 

I work to a low waste production model - I make in very small batches & many pieces are one or two of a kind due to the nature of using vintage & repurposed beads.

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All jewellery is packaged in a branded cotton pouch & shipped in a recycled & recyclable shipping box & tissue paper.

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